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All our goods are shipped directly from Trembling Madness in York. We are currently shipping in the UK only. NO NATIONAL SHIPPING GOOD FRIDAY OR EASTER MONDAY Rates York Delivery // Under £30 // £5.00 per order York Delivery // Over £30 // Free Delivery UK Mainland // Under £75 // £5.99 (24 cans / 12 bottles) UK Mainland // Under £75 // £8.50 (48 cans / 24 bottles) UK Mainland // Over £75 // Free Shipping Saturday AM surcharge £6.50 (Orders over £75 only) Scottish Highlands & Islands surcharge £7.75 Northern Ireland surcharge £8.99 Local Delivery York Same Day // Madvan // Orders before 4pm York Next Day // Madvan // Orders after 4pm National Delivery Next Working Day // Parcelforce // Orders before 3pm 48 Hours // Parcelforce // Northern Ireland & Scottish Highlands/Islands Click & Collect We need 24 hours processing time now for click & collect orders now as our goods come from our warehouse. Please select pick up at checkout - select your time There's no minimum order for collections Collections are from Trembling Madness, 48 Stonegate, York, YO1 8AS Times - 10am until 6pm - 7 days a week Call 01904 289848 for any problems or use the live chat Please note Madvan // Deliveries are 7 days a week Couriers // Do not work Saturday or Sunday York Residents If you are unsure of your area, our system will let you know at checkout, we also serve villages on the ring road including Strensall, Haxby, Wiggington, Copmanthorpe, Shipton by Beningborough, Poppleton, Earswick, Bishopthorpe, Dunnington, Stockton on Forest. Order Notifications Once we have received your order you will get emails as below: PROCESSING : We are picking and packing your order SHIPPED: Your order has been given a tracking number and being collected READY FOR PICKUP: Your order is at our Stonegate Store OUT FOR DELIVERY: Our York driver has your order on his route and will be with you soon. Local Deliveries Cut off for same day deliveries is 4pm daily. Once we have reached cut-off we load the vans and set off to deliver to you - we aim for between 4.30pm and 8pm each day - this is when most people arrive back from work and are available. Exceptions are Friday and Saturday when we send an extra van out from 1pm due to higher volume. If you are not available then we will call you and follow your instructions, if the parcel is left somewhere we will message you. If for any reason we cannot leave the parcel we will try again later. If you have any delivery instructions please leave your message in the order notes. If for any reason you are not happy with your goods you may return them within 14 days of receipt for a full refund. Return postage must be paid or goods can be returned in person to any of the stores. Return mail address: Trembling Madness Ltd, Unit 3 Bentley Park, Osbaldwick Link Road, York, YO10 3JA We buy our products fresh but sometimes a brewery may send us a product near its best before. All breweries label best before dates differently depending on the ingredients and who they are selling it to. Specialist UK craft retailers get shorter dated products - from 3 months. European craft retailers get products dated from 6 months. UK supermarkets get all products dated from 12 months. Our recommendations: Hoppy beers - consume 3 months from the canned on date. Flavours profiles can change thereafter. Dark beers - follow the brewers recommendations on each product - varies immensely. Other beers - vary on style but are generally best consumed within 12 months. Here's our Christmas & New Year Schedule - National Deliveries Last Christmas deliveries shipping 23rd December - 2pm cut-off. PLEASE BE AWARE THAT COURIERS ARE NOT 100% RELIABLE. We recommend placing Christmas orders 22nd December before 2pm. Our team work very hard to fulfill all orders! Closed and not shipping 25th/26th/27th/28th December. Local Deliveries Our York area same day schedule is as usual except on these days : Christmas Eve - order before Midday Christmas Day - No deliveries Boxing Day - No deliveries New Years Day - No deliveries |
Our drivers will place the parcel by your door, then knock and stand 2 metres back.
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